ISI Meets High Customer Expectations

Spring Communications

Spring Communications is a premier Cingular dealer offering the largest mobile-to-mobile calling community with over 54 million customers. Since its inception in 2001, Spring now employs over 400 people, operates 76 retail locations in Utah and Colorado and continues to expand throughout the Intermountain West. Spring has been recognized by many prestigious awards, including by Inc. Magazine in 2006 as one of the nation's 500 fastest-growing private companies proven by its three-year sales growth rate of 394 percent. Because of its rapid growth rate, Spring is continually expanding its employee base to meet the needs of all customers.

When Vern Dickman, the company's current chairman, and his executive team including Jason Ellis, current President and CEO, founded the company with only 26 employees they made the commitment to provide an exceptional incentive package and personalized attention to all employees. As a new company with limited human resource expertise, Spring hired Innovative Staffing, Incorporated (ISI) to handle all human resource functions. After a six-year partnership, ISI continues to be an integral part of Spring's success in growing and retaining it's employee-base and continues to provide a suite of services including highly-competitive health benefits and retirement plans, legal support, payroll processing, assistance with personnel issues, employee recruiting services, personal and immediate assistance to employees and more.

"ISI has taken a sincere and personal interest in our company and has been an instrumental partner in helping our company succeed," said Ellis. "Because of their excellent relationship with the healthcare provider and their expertise in managing risk, ISI provides us with a champion level of benefits and other superior services that help us provide the best value possible to our growing Spring family."

Ellis also adds that one of the greatest degrees of difference compared to its competitors is ISI's progressive use of technology to streamline processes. Considering that the majority of individuals prefer to fill out information and make changes to their benefits online, ISI has alleviated all paperwork and has developed a simple-to-use and quick online system that can be used by all of their clients. In fact the tool is so innovative that it only requires employees to enter their personal information one time, and then the software duplicates the information on all other forms.

"Outsourcing our company's human resource functions to ISI has been a smart decision for our company," continues Ellis. "In addition to being a cost effective solution, ISI gives our company the peace of mind in knowing that our valued employees are being cared for by people that we trust."

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